FMC Corporation or its affiliate that displays this Policy is the Data Controller for Personal Information covered in this Policy. This Policy applies to “Personal Information”, meaning information relating to a person who can be identified, either alone or in combination with other information available to us, in compliance with applicable privacy legislation.
This Policy includes the following:
Information We Collect
Limits on Collection of Personal Information
Limits for Using, Disclosing, and Retaining Personal Information
Safeguarding Personal Information
Use of Special Features or Areas of Our Website
Links to Other Websites
Changes to the Policy
This Policy describes what types of information we gather and track about current and prospective vendors, suppliers, customers; website visitors; users of FMC mobile apps and visitors to FMC social media pages. We use this information principally to conduct our business and provide information about our products. We share this information within the FMC group worldwide, and with third parties that supply services to us or with whom we do business. If you have any questions about this Policy, contact [email protected].
INFORMATION WE COLLECT
FMC collects Personal Information such as your name, postal address, company, title, e-mail address and phone number to identify or contact you directly. We collect the Personal Information you knowingly provide by soliciting business from us, performing a contract with us, completing an online form, registering for information or services (including at a trade show or similar event), applying for a job, providing product use information, or otherwise sending to us. We typically collect this information directly when you complete registration forms; when you seek to do business with us, such as when you seek to enter or enter into a contract with us; or when you provide other information through our website, on our social network pages, on mobile apps or via e-mail.
We also collect Personal Information indirectly when we receive it from our business partners, such as information about current and prospective vendors, suppliers, customers. We may need to obtain your Personal Information to help address a question you’ve asked via our website, or to provide after sale services. Also, we may combine information we have collected directly from you with information we obtain from business partners or other companies and use it for the reasons described in this Policy.
FMC also collects information from visitors to this website, from readers who have downloaded one of FMC’s mobile apps or visited our social network pages, and from subscribers to our e-mail newsletters. For these purposes, we collect (depending on whether you are using the website, a social network or an app) your IP host address, pages viewed, browser or e-mail client type, Internet browsing and usage habits, Internet Service Provider, domain name, the time/date of your visit to this website, the referring URL and your computer’s operating system. This information is generally used to help us administer the website and other services we offer on social networks or mobile apps, to improve our product offerings, and in other ways set forth in this Policy.
If you enter into a transaction with us (such as a purchase (or in anticipation of an employment contract or services agreement), whether off-line or at this website, you will be required to provide information that is needed to complete the transaction, including your name, shipping address, product selection(s), and your payment information. Failure to provide any information may result in our inability to provide requested services or products or consider your application for employment.
Information Sent to Us by Your Web Browser
FMC passively collects information that is automatically sent to us by your web browser in order to customize your website experience for your device and reflect your preferences. This information may include your Internet Protocol (IP) address, the identity of your internet service provider, the name and version of your operating system and browser, the date and time of your visit, the page that linked you to FMC, and the pages you visit.
Cookie Generated Information
We require statistical information about the usage of our websites to design them to be user-friendlier and improve our services. For this purpose, we use the web analysis tools described in this section below. The providers of the tools process data only as data processors on our behalf and subject to our instructions. The usage profiles created by these tools using cookies or by evaluating so-called server log files (see above) are not combined with Personal Information; in particular, the tools either do not collect IP addresses or anonymize these upon collection.
You will find information on each tool’s provider and how you are able to object to the collection and processing of data by the tool. Please note that tools may use so-called opt out cookies in order to remember your objection. This opt out function relates to a device or browser and is thus valid for the terminal device or browser used at this time. In case you use several terminal devices or browsers you must opt out on every device and in every browser used.
Additionally, you can generally avoid the creation of usage profiles by generally deactivating cookie usage.
- Google Analytics: Google Analytics is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043 USA (“Google”). You may object to the collection or processing of your data via http://tools.google.com/dlpage/gaoptout?hl=en
To increase the protection of your data when visiting our website plugins are embedded in a manner which ensures that a connection to the servers of the respective plugin provider will only be established if you click on the plugin.
Your internet browser establishes a direct connection to the respective plugin provider’s servers only when you activate the plugins. This way, the plugin provider receives information that your internet browser has accessed the respective site of our website, even when you do not maintain a user account with the provider or are not logged in. Log files (including the IP address) are transmitted directly from your internet browser to a server of the respective plugin provider and may be stored there. This server may be located outside the EU or EEA (e.g. in the U.S.).
We have no influence on the scope of data gathered and stored by the plugin provider through the plugin. If you do not wish for the plugin providers to receive, save, and use data gathered through this website, you should not use the respective plugins. You can also block the plugins from being loaded with browser add-ons (so-called script blockers).
Find out more about the purpose and scope of the data collection as well as about processing and use of your data by plugin providers and about your rights and possibilities to change settings to protect your data in the privacy statements of the respective providers.
Upon or before collecting information, FMC will state the purpose of collection, unless the purpose is obvious. You can contact [email protected] if you have questions about the collection of your personal data.
We collect, use and disclose personal information for purposes authorized or required by applicable privacy legislation or other law and for the following purposes:
- To provide you with documents, communications, or product or service information you request;
- To fulfill an order for products or services;
- To provide after-sales support and customer service, including corresponding with users to resolve complaints and queries;
- To keep accounting records and evidence of sales;
- To operate, evaluate, maintain, improve & develop website and social media pages, including by monitoring and analyzing trends, access to and use of website and pages for advertising and marketing;
- To assess your user experience in order to evaluate, improve and develop our products and services generally and marketing and promotional efforts, and to better meet user needs;
- To protect the security of the website and FMC confidential and proprietary information;
- To protect the safety of the FMC workforce;
- To manage, remediate, protect against and investigate fraud, credit risk, claims, and other risk exposures and liabilities including but not limited to violations of contract terms or legal requirements;
- As part of the potential or actual sale of the company or any of our assets, or those of any affiliated company, in which case Personal Information held by us may be one of the transferred assets; and
- To manage and develop our business and operations.
The above collections, uses and disclosures are a necessary part of your relationship with us.
We may also use your Personal Information for the following additional purposes:
- To send you promotional materials and marketing communications about our brand, products and services; and
- To engage you about events, promotions, the website, and FMC products and services.
If you do not want us to use your information for these additional purposes, you may opt out at any time by providing written notice to [email protected] or by unsubscribing to electronic communications. In most cases, opting out of these purposes will not otherwise affect your relationship with FMC. If there is an impact in a particular case, you will be notified at the time of opt-out.
Before using or disclosing Personal Information for a purpose not previously identified, we will identify the new purpose and take appropriate action to comply with applicable law, which may include obtaining your consent unless the use or disclosure is authorized or required by law.
If you are a current customer of an FMC entity, that entity will use Personal Information to send you product or promotional advertising unless you have opted out of receiving product or promotional advertising, and specifically:
- To send you marketing communications containing news, information and updates about our products and services, offers, promotions and special events, and other marketing communications that may be of interest to you (by SMS, email or telephone);
- To carry out data analytics, market research and data enrichment, such as by analyzing your product preferences, interests, purchase history and interactions with the website together with data collected from third parties, such as data that you agree to share with us on social networks (e.g., Facebook, Instagram, etc.) and/or that we may collect from publicly accessible databases.
We will obtain your consent to collect, use or disclose Personal Information, except where we are authorized or required by law to do so without consent. For example, we may collect, use or disclose Personal Information without your knowledge or consent where:
- The Personal Information is publicly available from a prescribed source, such as a telephone directory;
- FMC is collecting or paying a debt;
- It is reasonable to expect that obtaining consent would compromise an investigation or proceeding; or
- Your consent can be express, implied or given through an authorized representative such as a lawyer, agent, or broker.
Consent may be provided orally, in writing, electronically, through inaction (such as when you fail to notify us that you do not wish your personal information collected/used/disclosed for optional purposes following reasonable notice of same) or otherwise. By providing personal information to us, you agree that we may collect, use and disclose such personal information as set out in this Policy and as otherwise permitted or required by law.
In cases where you have given consent, you may withdraw your consent at any time, subject to legal or contractual restrictions, provided that reasonable notice of withdrawal of consent is given to FMC. On receipt of notice of withdrawal of consent, we will inform you of the likely consequences of the withdrawal of consent, which may include or inability to provide services for which that information is necessary.
LIMITS ON COLLECTION OF PERSONAL INFORMATION
We will not collect Personal Information indiscriminately and will limit collection of personal information to that which is reasonable and necessary to provide our services and which is reasonable and necessary for the purposes consented to by you. FMC also collects Personal Information as authorized or required by law.
LIMITS FOR USING, DISCLOSING AND RETAINING PERSONAL INFORMATION
Your Personal Information will only be used or disclosed for the purposes set out above and as authorized by law.
We will keep Personal Information used to make a decision affecting an individual for at least one year after using it to make the decision.
In general, we retain your Personal Information for a period of time corresponding to a statute of limitation, for example to maintain an accurate record of your dealings with us, such as pursuant to a supplier, vendor or customer contract so that we can raise or defend a legal claim. However, in some circumstances we may retain Personal Information for other periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements, or if required to do so by a legal process, legal authority, or other governmental entity having authority to make the request, for so long as required. We will destroy, erase or make anonymous documents or other records containing Personal Information as soon as it is reasonable to assume that the original purpose is no longer being served by retention of the information and retention is no longer necessary for legal or business purposes.
We will take due care when destroying Personal Information so as to prevent unauthorized access to the information.
We will make reasonable efforts to ensure that Personal Information we collect, use or disclose, is accurate and complete. In some cases, we rely on you to ensure that certain information, such as your address or telephone number, is current, complete and accurate.
If you demonstrate the inaccuracy or incompleteness of Personal Information, we will amend the information as required. If appropriate, we will send the amended information to third parties to whom the information has been disclosed.
When a challenge regarding the accuracy of Personal Information is not resolved to your satisfaction, we will annotate the Personal Information under our control with a note that the correction was requested by not made.
SAFEGUARDING PERSONAL INFORMATION
We take commercially reasonable precautions to protect the confidentiality, integrity and security of your Personal Information. We have therefore taken steps to secure against the unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction of personal information.
Please note that confidentiality and security are not assured when information is transmitted through email or other electronic communication. We will not be responsible for any loss or damage as a result of a breach of security and/or confidentiality when you transmit information to us by email or other electronic communication or when we transmit such information by such means at your request.
FMC makes use of global administrative resources of entities within the FMC group of entities, including joint systems and databases. This may involve your personal information being stored or accessed outside Canada. Personal Information stored outside Canada may be accessible to authorities in those jurisdictions according to the laws of those jurisdictions.
SSL Protection. Some password-protected areas of our website require that a secure connection between your computer and our server be established. We use an encryption technology called Secure Socket Layers (SSL). A secure connection is maintained until you leave the secure area of the site. Although we use SSL encryption to safeguard the confidentiality of Personal Information as it travels over the Internet, and we cannot guarantee the safety of transmitting Personal Information over the Internet.
USE OF SPECIAL FEATURES OF AREAS OF OUR WEBSITE
Some of our websites include special features, such as surveys, licensed content; or an online store; or password-protected areas, such as a customers-only area or a careers area. This Policy may be supplemented or amended from time to time by privacy notices that are specific to and appear on individual FMC websites, including but not limited to our investor and career sites. Generally, these notices provide details about the Personal Information we collect or do not collect on particular pages or areas of a website, why we need that information, and choices you may have about the use of that information.
When you sign up to use a special feature or password-protected area, you may be asked to agree to special terms governing your use of the special feature or password-protected area. In such cases, you will be asked to expressly consent to the special terms, for example, by checking a box or clicking on a button marked “I agree.” This type of agreement is known as a “click-through” agreement. Such agreements are separate from the content of this Policy or any other privacy notice.
FMC is open about the policies and procedures it uses to protect your personal information. Information about these policies and procedures will be made available. However, to ensure the integrity of our security procedures and business methods, we do not disclose sensitive information about our policies and procedures.
You have the right to request access to your Personal Information held by FMC. Upon written request and authentication of identity, we will generally provide you with your Personal Information under our control, information about the ways in which that information is being used and a description of the individuals and organizations to whom that information has been disclosed, as appropriate. In some situations, we may not be able to provide access to certain Personal Information. This may be the case where, for example, disclosure would reveal Personal Information about another individual or where disclosure of the information would reveal confidential commercial information that, if disclosed, could harm FMC’s competitive position. FMC may also be prevented by law from providing access to certain Personal Information.
We may charge a reasonable fee for providing information in response to an access request and will provide an estimate of any such fee upon receiving an access-to-information request. We may require a deposit for all or part of the fee.
We will make the information available within 30 days or provide written notice where additional time is required to fulfil the request.
Where an access request is refused, we will notify you in writing, document the reasons for refusal and outline further steps which are available to you.
FMC’s products and services are generally designed for those ages 18 and older. FMC does not intentionally gather Personal Information from persons who are under the age of 18 in connection with the use of this website, or FMC’s products and/or services. If a child under 18 submits Personal Information to us and we learn that the Personal Information is the information of a child under 18, FMC will attempt to delete the information as soon as possible. If you are a parent or guardian of a child who has provided Personal Information without your knowledge and consent, you may request we remove this children’s information by emailing [email protected].
LINKS TO OTHER WEBSITES
CHANGES TO THIS POLICY
FMC has Indian headquarters at TCG Financial Center, 2nd Floor, Plot No. C53, Block G, Bandra (E), Mumbai – 400098. Please address any questions, comments and requests regarding our data processing practices to us at our headquarters mentioned as below, or contact us at [email protected].
FMC Grievance Officer
Mr. Soumitra Purkayastha
TCG Financial Center, 2nd Floor
Plot No. C53, Block G
Bandra (E), Mumbai – 400098